Emergency Restoration Services in North Alabama

The day a major roof leak occurred our insurance company contacted North Alabama Restorations for mitigation. Jimmy, in charge of mitigation, was there in less than 2 hours after we contacted our insurance company and took extensive steps to mitigate the water damage and prevent further damage. He stayed in touch with us to make sure we weren't having other problems and got our area rug cleaned. He even remained in contact during the time we waited for our insurance to process the claim and have an insurance appraiser come to the house.

Dre, the estimator, was phenomenal in his help coordinating with our insurance company and the appraiser. He not only did the work necessary to get information to our insurance company but worked with us explaining the process and how to proceed to make sure everything was done to our satisfaction. When we asked about having some additional things done separate from the insurance claim, he also worked with that so that things that we have wanted done before the leak were done in conjunction with the repairs. We truly appreciate all his efforts.

The team that replaced the roof was wonderful to work with. They did a great job with the roof and cleanup after.

Jason, the project manager for the interior work, was great at making sure everything was completed in a timely and professional manner. He checked the progress daily and was very diligent in ensuring that everything was done efficiently and exceptionally well. When a couple of pieces of furniture were dinged during the transit to/from storage, he made sure that the damage was fixed to be as good as new as possible. He is responsible for helping make this as easy as it could be in our dificult situation.

The teams working in the house were professional, polite and did a wonderful job restoring our home. We are very grateful for the efforts and results of NAR and highly recommend them.

Came and repaired my home after a fire. They made it easy and were up front about everything going on. They even worked with me when I had to go out of state.

Chris Russell was very very professional
He alway's communicate to let me know when things were going to being done!¡!!! Very nice young man!!!

Fast and thorough